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4.3 | 268 Reviews

10,000 BTU Smart Wi-Fi Enabled Window Air Conditioner Cools Up To 450 sq. ft.

LG LW1017ERSM

Features

  • Cool your room effortlessly - With 10,000 BTU of cooling power, this unit is perfect for spaces up to 450 sq ft.
  • Smart control at your fingertips - Use the LG ThinQ app to adjust temperature, change modes, and monitor energy use from your smartphone-or control it with Alexa and Google Assistant
  • Save energy without sacrificing comfort - Energy Saver mode helps lower electricity costs while maintain a comfortable temperature.
  • Even cooling throughout your space - 4-way air direction ensures cool air reaches every corner, eliminating hot spots.

Quick Specs

  • Type: Air Conditioner
  • Style: Window/wall Air Conditioner
  • Width: 23.62"
  • Height: 15"
  • Depth: 22.18"
  • Energy Star Rated: No
  • Cooling Power: 10000 BTUs

See More

 
Image Feature

Maximum Cooling

LG air conditioners provide exceptional cooling power that will keep you and your family cool, comfortable, and in control.

Image Feature

Maximum Usability

Operate with LED display and simple selection control panel, up/down temperature adjustments, and fan speed selection, using the full-featured remote without leaving your bed, workspace, or couch.

Image Feature

Filter Check Reminder

The Clean Filter LED lights up to notify you that the filter needs to be cleaned.

Image Feature

Made to Perfection

LG air conditioners add powerful performance and stable durability to perfectly match your frame.

Image Feature

24-hour On/Off Timer

Up to 24 hours of operation time can be set, so that your air conditioner turns off when you plan it to.

Image Feature

Auto Restart

If the power cuts off, your unit resume its previous operation shortly after the power is restored.

Image Feature

Installation Kit

This unit comes with our simple and convenient installation kit, so you can set up your air conditioner with ease.

Image Feature

Quiet Operation

LG Window Air Conditioners operate at sound levels as low as 53dB (when in low mode) eliminating unnecessary noise for smooth operation that you'll barely notice.

Maximum Cooling LG air conditioners provide exceptional cooling power that will keep you and your family cool, comfortable, and in control.

Maximum Usability Operate with LED display and simple selection control panel, up/down temperature adjustments, and fan speed selection, using the full-featured remote without leaving your bed, workspace, or couch.

Filter Check Reminder The Clean Filter LED lights up to notify you that the filter needs to be cleaned.

Made to Perfection LG air conditioners add powerful performance and stable durability to perfectly match your frame.

24-hour On/Off Timer Up to 24 hours of operation time can be set, so that your air conditioner turns off when you plan it to.

Auto Restart If the power cuts off, your unit resume its previous operation shortly after the power is restored.

Installation Kit This unit comes with our simple and convenient installation kit, so you can set up your air conditioner with ease.

Quiet Operation LG Window Air Conditioners operate at sound levels as low as 53dB (when in low mode) eliminating unnecessary noise for smooth operation that you'll barely notice.

Features

  • Cool your room effortlessly - With 10,000 BTU of cooling power, this unit is perfect for spaces up to 450 sq ft.
  • Smart control at your fingertips - Use the LG ThinQ app to adjust temperature, change modes, and monitor energy use from your smartphone-or control it with Alexa and Google Assistant
  • Save energy without sacrificing comfort - Energy Saver mode helps lower electricity costs while maintain a comfortable temperature.
  • Even cooling throughout your space - 4-way air direction ensures cool air reaches every corner, eliminating hot spots.
  • Set it and forget it - Features like Auto Restart, a 24-hour timer, and Sleep mode keep your space comfortable with minimal effort.
  • Quiet operation for uninterrupted comfort - Enjoy powerful cooling without disruptive noise, making it ideal for bedrooms, home offices, and living areas.
  • Easy installation, effortless control - Installs quickly in most windows and includes a remote control for convenient adjustments from anywhere in the room.
Compressor
Compressor Rotary
Dimensions/Weight
Fits Windows 27"-39" W x 16" H
Net Weight (lbs.) 74 lbs
Product Depth 22.19"
Product Height 15"
Product Width 23.63"
Shipping Depth 23.44"
Shipping Height 18.44"
Shipping Weight (lbs.) 83 lbs
Shipping Width 27.16"
Electrical Ratings
Rated Amps (Cooling) 7.7
Voltage / 60 Hz 115V
Watts (Cooling) 820
Features
Wifi Enabled ThinQ® Yes
Air Deflection 4-Way
Air Discharge Type Top Discharge
Air Filter Washable
Auto Restart Yes
Chassis Type Slide In-Out
Energy Saver Function Yes
Fan Speed Cooling 3
Fan Speed Only 3
Filter Alarm Function Yes
Indoor Fan Type Turbo
Outdoor Vent / Exhaust Yes
Remote Control Yes
SmartThinQ® Yes
Thermostat Control Thermistor
Timer 24 Hr, On/Off
Window Installation Kit Yes
Materials/Finishes
Color White
Performance
Room Size Medium Rooms - 301 - 500 sq. ft.
BTU Performance 10, 000
BTU performance (Cooling) 10,000
CEER 12.0
dBA Level (High/Mid/Low/Sleep) 55/54/53
Dehumid. (Pts/Hr) 2.7
Dry Air Flow (CFM) 280
EER 12.1
Est. Cooling Area (Sq. Ft.) 450
Summary
Type Window Air Conditioner
UPC Codes
UPC 048231382120
Warranty
Parts & Labor 1 Year Parts and Labor
Air Conditioner ThinQ® Smart Features
ThinQ® Smart Technology Yes

Quick Specs


  • Appearance

  • Type: Air Conditioner
  • Style: Window/wall Air Conditioner

  • Dimensions

  • Width: 23.62"
  • Height: 15"
  • Depth: 22.18"

  • Features

  • Energy Star Rated: No

  • Cooling Capacity

  • Cooling Power: 10000 BTUs

Interactive Tour

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Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

4.3 out of 5

85% of reviewers recommend this product.

5 Stars

GREAT NEW AIR CONDITIONER

NICK NICHOLS 7/8/2024

By far the best window A/C unit I have ever owned. It is so much quieter than the other units I have owned and its cooling qualities are amazing. Highly recommend to all.
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Warranty response terrible

Miichale 6/20/2024

Only worked for one day. Wont do anything next day. Called for warranty several times but after a month of waiting and after several contacts no one has showed up. Product new taken out of box and installed and worked for only several hours.
Originally posted on lg.com

No, I do not recommend this product

2 Stars

Poor front panel connection design

Greggor C 5/19/2024

The port that connects the front panel to the main housing is very cheap. One of then tiny pins inside the port got pushed inside the air conditioner port and rendered the unit inoperable. Very poor design.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

H 1 2023 11/24/2023

The Unit didnt even come on didnt do nothing but sit there. It was no good. LG will not give me a refund. LG does not stand by its products. This company is from overseas and doesnt care about we Americans but to take advantage of us. They get our money and still business from American companies. Im so ashamed of the government that allows this kind of thing to happen to their own citizens.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Very efficient

Amyzon 7/23/2023

This cooled our space down very well. It was easy to connect to our wifi and the app is useful if a little clunky on the UI. Overall we are very happy with it.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Great features

Dijana 7/12/2023

I purchased this air conditioner end of June this year. I am happy with it. It comes with a timer and remote control. It is 10000 btu and cools my living room.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Excellent Cooling

Yaya72 7/8/2023

I bought this a month ago before the heat really picked up. I live in a tiny house and and the smaller unit just didnt cut it. This one does the job and then some I LOVE the wifi feature. I can monitor it from work or out of town and that is a must for me since I have furkids I also love being able to set a time when it doesnt run at all. And the other important feature is it restarts in a power outtage. My last one didnt and I lost a pet because of that. LG is awesome. It was easy to install by myself came with everything you need and Im an older lady
Originally posted on lg.com

Yes, I recommend this product

4 Stars

PUZZLED and Disappointed

Dove88 7/6/2023

I have the LW1017ERSM and am puzzled that it does not have an AIRLOW control. The Manual P18 shows AIR DIRECTION but in fact there is no lever permitting adjustment Vertical or Horizontal. I can toggle the louver downward but there is no way to keep it in that position and there is no means to toggle left of right. I called LG Customer Service and was told the FAN setting should compensate for that ??? Why doesnt the manual indicated that only certain models have that function. Doesnt make sense to me and changing the MODE to FAN is not really practical when the temperature outside is above 90 degrees BTW I dont understand your rules for entering the SWEEPTAKES - are the sweepstakes open only to those who have received the product FREE or at a discount. Makes little sense.
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Disgruntled007 6/5/2023

Loudest noisiest A/C I have ever owned. Even took it all our and re=installed to be sure I had not done anything wrong the first time. You guessed nothing wrong installation wise either time. When it kicks in sounds like a poorly installed sump pump vibrating through the entire house.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Broken

Merry Skuse 5/31/2023

I received this unit in August of 22 used one month plugged in this year and it would not turn on I had to give it away so I could get a working AC in the window LG service never helped fix
Originally posted on lg.com

No, I do not recommend this product

5 Stars

An Excellent Product

Peggy49 5/8/2023

This amazing ac unit has made our home so very refreshing as the weather has been getting warmer. To come inside and be greeted with a pleasant burst of coolness..is so wonderful. I am so very pleased I purchased my LG window air conditioner.
Originally posted on lg.com

Yes, I recommend this product

2 Stars

Issue not resolved

Carl Stelly 1/25/2023

Made contact with LG. Got email that someone will contact me then a few days later I got a text from LG saying we went through trouble shooting that we didnt contact them. Sorry we never got any information about troubleshooting anything was never contacted by anyone to resolve the issue.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Terrible quality

JuliaOS 1/13/2023

Bought it in April 2022 did not work for 6 month have not been able to schedule a repair.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Quiet and Effective

RWSA 12/11/2022

I like that it has an energy-saving setting and it is a very quiet air conditioner. The filter is easy to remove and a light will let us know when that needs to be cleaned. The 10000 btus cools our 480 sq. ft.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Awesome

dbzfan75 11/25/2022

Great Air Conditioning unit for the price. Cools the room quick. Very efficient. Pretty quiet. Better than what I had before.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

A Quiet Powerhouse

Helen Robinson 10/4/2022

My LG air conditioner is in my kitchen and is powerful enough to also cool an adjoining sunroom It is also quiet and I am pleased that it has an energy saver setting AND a setting called DRY which takes away indoor humidity.
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Broke in under three months

Regrettable Purchase 9/29/2022

I purchased the ThinQ air conditioner at the end of May and by the end of August it completely stopped working. The light doesnt even turn on anymore when the unit is plugged in. I called customer service did all the troubleshooting and was supposed to have a tech come out. No one called or showed up for the appointments I booked multiple times. Worst. Customer. Service. I want a refund and I am being pushed around. I do not recommend this product.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Better power and controls than old Freidrich..

GTM357 9/21/2022

Works well so far..cools large master bedroom with cathedral ceiling
Originally posted on lg.com

Yes, I recommend this product

1 Stars

No help

Air conditionser 9/19/2022

I just wanted to purchase a piece that was broken on the air conditioner
Originally posted on lg.com

No, I do not recommend this product

4 Stars

Great features

Da2022 9/13/2022

We bought this over a month ago and love the features especially the wifi connection and ability to use an app from anywhere to start and stop it etc. The only reason for the 4 stars than five is because its very heavy and need to remove from its case which wasnt described in the product description and resulted in disappointment and the fact that it needs two people to handle and install it. Also low fan setting is still loud while sleeping.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Second Purchase

Exploret 8/29/2022

Bought this unit in 2018..The performance was good so when i needed a unit for another room i bought a second one this summer. They are well built so it is a two person box if you have stairs. I like the casing install then the comprrssor.Makes removal for cleaning and service very easy.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Great Buy

Teeneeones 8/29/2022

This is an hvac system. Its so nice cool and quieter than expected for its size. It did come in 1000 pieces so you may want to consult with a professional for install. Otherwise a Best Buy.
Originally posted on lg.com

Yes, I recommend this product

2 Stars

One Day Wonder

One only 8/27/2022

Worked one day. Service tech unable to fix. LG refunded cost of unit promptly. I give them credit for fast tech visit and refund. Installing frame was a pain.
Originally posted on lg.com

No, I do not recommend this product

4 Stars

Smart AC

Danita25 8/17/2022

I bought this because I wanted to be able to control while away and it works great. The reason for not rating full 5 stars is due to the following still noisy for bedroom even on low the unit is very heavy and needed to take it out of its case to be able to secure it on the window. Need two people to handle it. Would have been nice to read about it in the description. The unit also leaked because it wasnt tilted enough so my husband had to figure a workaround without the unit falling out due to the weight issue.
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Lemon

JoeMen86 8/14/2022

It stopped working less than 30 hours in use. I have been on the phone for two weeks now trying to get LG to repair the unit.
Originally posted on lg.com

No, I do not recommend this product

4 Stars

Its ok

Baron48 8/12/2022

Its ok if you run it on cool all the time to sleep but if you run it on energy saver the units fan comes on senses the air and either cuts the compressor on or the fan goes off and everything starts all over again in a short timewhich is ok during the day but not at night unless you die when you sleep
Originally posted on lg.com

Yes, I recommend this product

4 Stars

Control your AC from your phone

Charles Dorsey 8/11/2022

The air conditioning unit took a little while to set up and more than a day to configure it to the Web app and to my home Internet but after several calls to LGs technical service it was configured and connected now it works great
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Great AC with easy operating features

pm52 8/10/2022

I bought this about a month ago and with these recent unusually high temp high humidity days doing a great job with keeping my home cool and comfortable.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Just in time for the Heat wave

Patrice Burke 7/24/2022

I had my air conditioner installed just in time. We have been in a Heat Wave and I have been comfortable with my ac
Originally posted on lg.com

Yes, I recommend this product

5 Stars

LW1017ERSM Thin-Q Smart Air Conditioner Review

Chad Collier 7/9/2022

Im so glad I purchased this unit it is such wonderful cooling power and its all automated. If I get too cold and the units thermostat is set to 72 I just say hey Google or Alexa please turn ac to 77 and if Im too warm then vice versa. Just so pleased with my winning purchase. A. Chad Collier Jr
Originally posted on lg.com

Yes, I recommend this product

2 Stars

Air conditioning

To keep cool 7/7/2022

I bought this and in less than 2 years it stopped getting cold it sounds like the compressor is going out it is making noise i cant get a service tech out in my area to fix it so i have been without air conditioning for over 3 to 4 weeks now i am 66 years old and live in a trailer and its 90 and over 100 degrees in the house not happy please resolve this issue
Originally posted on lg.com

No, I do not recommend this product

4 Stars

Great overrall

Tonyg47 7/7/2022

Bought last summer cools my home really good i get home to a cold home on sunny days.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

works great

loggee 6/30/2022

glad i bought this. filter cleans so easy. its quiet also
Originally posted on lg.com

Yes, I recommend this product

5 Stars

VERY HAPPY WITH THIS PRODUCT

Neil Lustig 6/20/2022

I have had this A/C for a short time but it meets all my expectations and more.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

sandrews 6/13/2022

Great unit and keeps large room very comfortable. I would be it again
Originally posted on lg.com

Yes, I recommend this product

2 Stars

Blows too cold too strong and too loud

DavidNyc212 5/31/2022

Ive had it for months and the lowest setting blows too hard and is very loud. I have yet to find the right setting. Its either hot or freezing in here.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

wifi is great

acuser 5/20/2022

quiet and no issues wifi is great to be able to know if my animals are safe in a climate controlled home
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Worked good for one summer

Glenn2242 5/13/2022

Worked good for one summer. Put it back in the window the following summer to a grinding noise coming from the fan motor. Appears to be an issue with the bearings in the motor. Unfortunately have to spend my time this weekend opening up the motor and replacing the bearings. I wouldnt recommend this product after a short use failure.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

LG 10000 BTU

TwanMon 4/23/2022

This is the second LG Window AC I own. I wouldnt buy any other brand. The fit and finish is great. Operation is very efficient and Cool.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Great value and great product

Tseed 4/16/2022

We got this for our dog kennel. It was easy to install and use. I especially love the Bluetooth feature that lets us use our smartphone with it.
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Obidia 11/11/2021

Honestly it has been the worst service ever - My unit was only a couple hours running quit and have still not gotten replacement and we are on week 7
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Not happy

Killerred 10/11/2021

After having my unit for only 5 months it started making a loud noise while running. I contacted LG for a replacement or to get unit fixed and have not heard anything back. Highly disappointed.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Essential Parts Missing

Gil44 10/9/2021

It was 90 degrees. We were excited to try two new LG ACs to replace older units. At the last step we found that the grill assembly was missing a wire/connector presumably also the pcb to connect to the unit. I am not sure if there was a product change but the owners manual tech service used was different from the owners manual included with the product. We finally received the part... wrong again... There is apparently an assembly defect or the team is missing the problem. Still waiting for LG to resolve. Next week will be one month since we purchased Expensive purchase of something that cant even turn on
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Great window unit

Gbayou72 9/15/2021

One of the best window a/c units I have ever bought. Easy to install and easy to set up. Love having the mobile app to control temperatures while Im away from home. Would recommend this unit to all.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Really nice air conditioner

Richard_L 9/13/2021

My entire experience from opening the box installation and operation of this unit was a very pleasant surprise. The unit is well-built and easy to operate. My favorite feature is the LG ThinQ wi-fi app. Just make sure you follow the instructions and be mindful of the required digits while adding your password. Its been a month and the wi-fi has never failed. This unit cooling capacity is really great. The only negative issues are the 2 types of foam. The non-adhesive foam strip should be thicker and somewhat wider. Then there are the very very thin Foam-PE window sash seal strips that should be made more durable. However they more than make up for this with the adhesive-backed heatproof foam a very impressive item. In closing I am very satisfied with this window A/C. Just take the your time and follow the instructions when installing the unit and programming the wi-fi to the phone app. Received Sweepstakes Entry for Review
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Blows very cold

Gorjus George 9/8/2021

I am loving my new ac. I bought a 10000btu window unit for my bedroom. It keeps my room icy cold.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Great A/C thats Easy to Install and Use

Adifferencemaker 9/8/2021

This is the fourth LG Air Conditioner that I have bought for the house and all of them have worked great. This one replaced a 12000 BTU which died after 11 years and I bought it for the WiFi capability. It was ease to install and set up and now I can turn it on/off and adjust the settings just by telling Alexa. It is pretty quiet and cools my room great. I recommend it.
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Awful. First unit was DOA. Second did not cool.

Dexter jackson 8/29/2021

First unit was dead it would hum and die. Second unit Could not cool more than 10 degrees. Fan was very weak compared to lgs own 8000 BTU version. Wifi disconnects on all of their units. I am a Network engineer it is them not your Network. They removed the drain. Water was pooling in the unit.
Originally posted on lg.com

No, I do not recommend this product

2 Stars

Not HappY

Kerrielynn61 8/16/2021

Not happY the Mother Board went out after onlY 8 daYs. Had to have a tech come out and he had to order a new one without a time frame of getting a replacement
Originally posted on lg.com

No, I do not recommend this product

5 Stars

This is an exceptional product

cbj58 8/9/2021

I am an allergy sufferer who always came home to a very warm house until my son-in-law and daughter assisted me in purchasing this unit that can be turned on via Wi-Fi whenever needed. I now come home to the comfort of a cool apartment. I love my new unit
Originally posted on lg.com

Yes, I recommend this product