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3.5 | 271 Reviews

28 cu.ft. Smart wi-fi Enabled French Door Refrigerator

LG LFXS28968S

Available in 2 Color(s)

Features

  • 28 cu. ft. Capacity
  • PrintProof™ Finish
  • Door Cooling+
  • Slim SpacePlus® Ice System

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35.75"
  • Height: 69.75"
  • Depth: 36.25"
  • Energy Star Rated: Yes
  • Refrigerator Size: 27.7 (cu. ft.)
  • Fresh Food Capacity: 18.4 (cu. ft.)
  • Freezer Capacity: 9.3 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No
  • Sabbath Mode: No
  • WiFi Connected: No

See More

 
The Look You Love Without the Fuss.

Now you can have all of the things you love about stainless, without the need for special cleaners or constant attention. LG's PrintProof™ fingerprint and smudge resistant finish easily wipes clean with a soft, dry cloth for a distinctive kitchen that handles real-life in style.


Store More.

Stock-up and store everything you need. With a cavernous 28 cubic feet of space, this LG French Door refrigerator gives you ample space for all of your family's favorite foods and keeps them conveniently organized and within reach.


Most shelf space.*

Ice makers are great, but not if it means you can't fit all of your food in the fridge. The Slim SpacePlus® Ice System provides more shelf space and allows even more space for door bins.


Measure First, Order Right.

Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space.


Life's better when your home runs smart

Discover ThinQ Care within the ThinQ app -- proactive smart alerts to keep your appliances running smoothly. Get notifications about usage, maintenance, plus early diagnosis right on your smartphone.

Features

  • 28 cu. ft. Capacity
  • PrintProof™ Finish
  • Door Cooling+
  • Slim SpacePlus® Ice System
  • ThinQ® Technology with ThinQ Care
SUMMARY
Door Type French 3-Door
ThinQ Care Yes
wi-fi Enabled Yes
Total Capacity 27.9
Ice & Water Dispenser Yes
ENERGY STAR® Qualified Yes
Standard Depth Yes
FEATURES
ENERGY STAR® Qualified Yes
Energy Usage 726
REFRIGERATOR
Glide N' Serve™ Drawer Yes
Folding Shelf 1
No. of Shelves 4 Split(3 Fixed+1Folding)
Cantilevered Shelves Hybrid Cantilevered
Shelf Construction SpillProtector™ Tempered Glass
Crisper Bins 2 Humidity Crispers
Refrigerator Light Ceiling LED
REFRIGERATOR DOOR
No. of Bins 6 Total (2 Adjustable Gallon Sized)
Door Bin Construction 1 Piece (clear)
FREEZER
Drawers 2-Tier Organization
DuraBase™ Solid Drawer Base Yes
Divider Yes
Freezer Light LED Lighting
Door Type Pull Drawer
Handle SmarPull™ Handle
DIMENSIONS/CLEARANCES/WEIGHT
Depth with Handles 36 1/4"
Depth without Handles 33 3/4"
Depth without Door 29 7/8"
Depth (Total with Door Open) 48 5/8"
Height to Top of Case 68 3/8"
Height to Top of Door Hinge 69 3/4"
Width 35 3/4"
Width (Door Open 90 with Handle) 44 1/4"
Width (Door Open 90 without Handle) 39 1/4"
Installation Clearance Top 1", Back 2"
Weight (Unit/Carton) 305 lbs. / 330lbs.
Carton Dimensions (WxHxD) 38" x 73" x 39"
MATERIALS & FINISHES
Handle Matching Commercial Handles
Available Colors PrintProof™ Stainless Steel, Black Stainless Steel
Hidden Hinges Yes
Surface Smooth
Back Flush & Metal Cover Over Mechanical Parts
Contour Door Yes
Blowing Agent Cyclopentane - Low Global Warming Potential, and Zero Ozone Depletion Potential Blowing Agent
CAPACITY
Refrigerator 18.6
Freezer 9.3
Total 27.9
CONVENIENCE
Temperature Controls Electronic/Digital
Door Alarm Yes
LoDecibel™ Quiet Operation Yes
Auto Closing Door Hinge Yes
Child Lock Yes
Display Type Membrane / White LED
WATER & ICE SYSTEM
Ice System Slim SpacePlus®
Ice & Water Dispenser Yes
Dispenser Type Integrated
Daily Ice Production (lbs) 3.5
IcePlus™ Production (lbs) 3.8
Ice Storage Capacity (lbs) 2.5 + 4.0
Dispenser Light Yes
Water Filter LT1000P
COOLING
Linear Compressor Yes
Multi-Air Flow Yes
Temperature Sensors 6
Smart Cooling® System Yes
Fresh Air Filter Yes
Evaporator Yes
Refrigerant R600a: Low Global Warming Potential, Zero Ozone Depletion Potential and More Energy Efficient Refrigerant than R134a
WARRANTY
UPC 048231794862
Parts & Labor 1 Year
Sealed System (Parts & Labor) 5 Years
Compressor (Parts & Labor) 5 Years
Linear Compressor (Parts Only) 6-10 Years
THINQ® SMART FEATURES
Wi-Fi Yes
SmartDiagnosis™ Yes
Voice Activation Yes
Works with Google Assistant and Amazon Alexa
ThinQ Care Yes

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35.75"
  • Height: 69.75"
  • Depth: 36.25"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 27.7 (cu. ft.)
  • Fresh Food Capacity: 18.4 (cu. ft.)
  • Freezer Capacity: 9.3 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No

  • Extras

  • Sabbath Mode: No
  • WiFi Connected: No

Interactive Tour

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Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.5 out of 5

58% of reviewers recommend this product.

4 Stars

Very large capacity

KristenFlorida 12/2/2022

This was delivered a few weeks ago and we really like it Its interior capacity is very large. The only negative is I wish the ice plus feature would stay on and not turn off every 24 hours. We use a lot of ice and its a little annoying having to reset it every day to get more ice made.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great look and efficient internal space

Irish Jim 11/28/2022

Ian took our 8 year old refrigerator and the new one is outstanding in all facets
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

I have a 3 door lg fridge washer/dryer luv them

LG LOVER Gurl 11/20/2022

I love my LG Fridge So much room and easy to change the layout Love water/crushed cubed ice in door too
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Love my refrigerator

Gerri Bartucci 11/17/2022

I absolutely love the refrigerator. Its quiet enough space the ice maker works perfectly. Love the crushed ice feature the ice cubes. Plenty of space in the refrigerator the freezer. Its perfect.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
3 Stars

Nice refrigerator but wondering if it will last

Not sure about this model 11/15/2022

We bought the fridge two years ago and have had to replace the compressor which thankfully was under Geek Squad warranty. Crossing our fingers it does not happen again and we dont lose any food if it does happen again.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
4 Stars

Great Refrigerator but TERRIBLE Store Cust Support

Anna89 11/14/2022

I purchased my 28 cu. ft. LG refrigerator 2 months ago. The refrigerator is wonderful - well designed functions great and is beautiful. Unfortunately the large appliance store where I purchased it was TERRIBLE. NO customer support The water and ice that came from the refrigerator tasted like plastic. I called both the store and LG support multiple times trying to resolve the problem. LG support was helpful and eventually solved the water issue. The store installer must have put in a bad filter so once it was replaced the water and ice were fine. I was never able to get the store salesman or store manager to even call me back - after calling them over a dozen times I will never purchase from them again but will definitely purchase another LG product in the future.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Dependable LG

A large appliance 11/14/2022

Although Im belated in giving my reviews on this large LG 27.9 French Door with bottom Freezer Refrigerator it was on purpose I needed time to truly experience the accuracy of this product. The Seal of LG Just past four 4years years I woke up to find my frig freezer stopped working - it neither kept food frozen nor cold in the fridge. I panicked called my Home Warranty only to find out this was something LG has to repair or replace. they diagnosed the problem with the compressor. I just wished my Home Warranty ppl. didnt wait to contact LG... However after almost a week later I reached out myself to LG customer service who after gathering all my information asked when I wanted someone to come out I replied like yesterday.. They made contact locally with an LG Tech The rest is history.. in a very satisfying way
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

LG French door refrigerator

Nina LF 11/14/2022

The service person arrived on time and got the refrigerator working without an issue. Im glad I have the warranty as it was very unexpected that the condenser would fail on a 4 year old refrigerator.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
4 Stars

Good

Kunwar 11/14/2022

Good referigator but compressor went just after 4 years glad i had within warranty and LG replaced it with free.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great Refridgerator

Housemover 11/11/2022

Bought this a month ago to replace an LG refrigerator that quit working. So far we like it it is in our cabin that is 140 miles away so is nice to use the ThinQ to make sure it is still working.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
4 Stars

Love fridge not quality

Jodijet 11/10/2022

This fridge is now 4 years old and the compressor went out LG did fix and made that experience easy outside no fridge for 5 days
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Good refrigerator but needs a little more

Bug12811 11/6/2022

I bought this for a new home having had a Whirlpool previously. The LG doesnt seem to have adjustable shelves on the doors -- miss that feature. The ice machine does well and is small in the door but the design has the ice clumping where it is dropped so periodically have to shake the bin to get it to redistribute or it doesnt give ice. Freezer is generous size which is a plus. Also wish the collapsible shelve in the refrigerator could be locked in place. You can knock it and it will end up spilling food when the shelf retreats.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Disappointed with our refrigerator

Janet24 10/25/2022

We bought it 4 years ago and the compressor has already gone out. I have been in contact with LG for over a month and just finally received an email that they found a service person.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Horrible experience

Aaron Chavis 10/24/2022

I purchased this fridge about 4 years ago soon I plugged it up it ran very loud vibration noises and loud humming then the compressor goes out. Since the compressor has gone out its been replaced now the ice bin that holds the ice will not keep it cold enough to keep the ice frozen the compressor has been freezing over with ice. Now with both of these parts defrosting at the same times Ive ended up with puddles of water all in my floor now my floor is wanting to bubble up and everyone that I speak to except a nice lady in Missouri I believe wants to help. All they say can be done is I need another technician to come out. Theyve now been out 4 different times and still cant fix it. I wanna know how to get it fixed completely whos gonna fix my floor and also life is not good in the Chavis household with this fridge. Even the shelving and drawers are of very cheap quality and break at nothing. Im sorry I even bought this fridge.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

New fridge

Peg K 10/18/2022

Our old fridge burned out during Hurricane Ian we needed a fast replacement. We are new to this home left a LG refrigerator that we loved in our old home. Glad to have this one it is very roomy.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
3 Stars

Had two service calls within the last 18 months .

Sam Infante 10/18/2022

Purchased it 18 months ago and already had 2 service calls. One for the ice maker and one for the water filter plug.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Still having issues with LG model: LFXS28968S

Tom Van 10/16/2022

From popping noise to compressor replacement. I still have thawing issues technicians cant seem to find because theyre intermittent problems. Then I was told the thawing is normal.Then I was told to check the door seals and they were fine. I still get the popping We have had NO power outages and the refrigerator was not unplugged People dont need this to happen to them HELP Anybody?
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

It took 11days to get my refrigerator repaired.

Curt Dew 10/15/2022

Ocean Appliances was the Worst. I lost everything. I was told it wasnt a emergency.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Unserviceable waranty

Last time LG buyer 10/15/2022

cant find a tech to repair it cant find the parts if you could if you lose your receipt youll get less than half of what you need to replace it.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

DO NOT BUY

MVW08 10/13/2022

2 leaks in one year finally on the second and last repair it was deemed unrepairable. Only 4 years old Dont waste your hard-earned money.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Spacious and modern

Paul4 10/11/2022

We upgraded our fridge to this LG fridge and its been great We love the the way it looks and most importantly it keeps the things in it cold
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great Refrigerator with Ample Space

DJAB 10/6/2022

This is a great refrigerator with lots of space in both the upper compartment refrigerator and the lower compartment freezer. The exterior water tap is convenient to use and the filtration system provides great tasting water. Well designed appliance that looks good too.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

4 years later and not their is a Freon Leak

BLankk 10/5/2022

purchased in 2018 with new home build to match the appliances that the builder provided. Purchased a 3 year warranty. Now 4 years later and it will not cool. There is a Freon Leak BOOOOOOOO
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Redhead78 10/4/2022

Im happy with the refrigerator. This is my first appliance but I do have lg televisions and a washer and had no problems with them. Thats the reason I switched to LG for the refrigerator
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Excellent space management

MoeV 10/4/2022

We bought a 4 appliance package and the floor model was a 26CuFt we were surprised to see there was this 28CuFt version and chose that one. We were looking initially for a 73/74 tall refrigerator but the price increase did not justify the purchase this one is 70 tall but the inside is well designed for all the irregular shapes one may place inside. It has done great for us and like all its features.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

This is a great refrigerator

TVon 9/29/2022

I have waited for years to have a fridge this nice. Water and ice dispenser lower freezer and an absolutely huge refrigerator with all convenient compartments. Couldnt as for more.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
4 Stars

Awesome product

Onlylg4life123 9/25/2022

I bought in 2018. Has been a great product. Would recommend.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Worst model and experience

MuraliP 9/23/2022

I bought this in 2018 and by 2022 the compressor gave up and required replacement.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great features. I love the size. Lots of room

GS123 9/23/2022

I bought this fridge and love it. I currently am waiting for a replacement due to damage during delivery. I can hardly wait to have my fridge.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
3 Stars

Cold water at a touch

Lg Premium 9/22/2022

Bought a couple weeks ago. Question regarding ice maker since it is sensitive. If gone for several months what would be done for preventative clumping or icy over?
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Its junk

low grade 9/21/2022

It is literally junk. The compressor failed within 2 years and after waiting for over 3 weeks for LG to deliver a part we junked it and bought a new refrigerator from another vendor. I will never buy LG again.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Worst customer service EVER

Very unhappy customer too 9/19/2022

Bought 3 years ago loved it but now refrigerator wont cool below 60 degrees. Been on the phone every day for the last 19 days and still no resolution or call back.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Quick replaceable

Aurelia2022 9/16/2022

My fridge gave out on me and it was quickly replaced by the manufacture company
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great features quiet.

GBells61 9/14/2022

Happy that it was delivered on time and expertly installed.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

refrigerator three door

adambmr 9/13/2022

would have never bought it if I knew that after the three year mark the compressor would need repair ridiculous
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
2 Stars

Would not buy again

Thomas Refrigerator 9/12/2022

Weve had this refrigerator for almost 5 years. We have had a repair person out 4 times. Two to fix a rattle noise once because the switch that controls the water and ice in the door went out and the last time they replaced the compressor. LG should use better longer lasting parts. LG has the wrong serial number. Ive tried to correct it three times.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Quality

 

Value

 
2 Stars

Two problems in four years

mra48 9/12/2022

We bought our refrigerator in 2018. Within about a year the water dispenser was stuck on it just kept running I was able to figure out how to turn it off by reading the owners manual. A repair man had to replace the motherboard. Recently while we were on vacation The refrigerator just stopped working. We came home to warm milk and liquid ice cream. This time the compressor and the condenser had to be replaced. Fortunately when we bought the refrigerator we paid to extend the warranty to five years. So we did not have to pay for the repairs.
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

Great Repairman But Poor Quality Refrigerator

Kathy Howard 9/10/2022

We bought out LG French door refrigerator 3 1/2 years ago. While we were away the compressor died. We lost all the home cooked food in our refrigerator and freezer. The repairman was great. We have a claim in for all the food that was lost but have heard nothing back from LG.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Worst purchase ever

Dave in Michigan 9/8/2022

6 month old LG refrigerator is not working I have contacted LG 5 times and its been 3 weeks. I will probably never buy an LG product again
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Great fridge

Tguth 9/7/2022

Very happy with the LG app and the report it generates that shows my average door openings and temperature control
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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2 Stars

Disappointed

Hendrix21 9/7/2022

I bought this 4 years ago. The compressor failed. This is our second LG refrigerator. The first ones compressor failed after 8 years. Although our newer refrigerator was fixed by LG we were only compensated $150 for lost food in the refrigerator and freezer. Not nearly close to the value of the food.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Many Advanced Features

LGXS28968S 9/4/2022

We made our purchase about a month ago after we had to return a different brand refrigerator we found to be unsatisfactory for our needs. The features which weve found to be superior are a larger overall capacity WIFI connection Large ice cube extra storage tray in freezer and larger trays on side doors. Our purchase makes us feel confident in the purchase of an LG product.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

gvsoto 9/2/2022

I have had to fridge for close to a month now. I love the fridge style and size. Plenty of room and the quality of fridge is great. Mine was damaged during delivery and I still have it. I am waiting for Home Depot and LG to send me a new one. I have been waiting for LG to contact me for a month now.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

28 cu.ft. French Door Refrigerator

Brax04 8/31/2022

The LG refrigerator has been a very reliable product and has ample capacity for all of our needs. The refrigerator has a very stylish look and meets our expectations for LG products.
Originally posted on lg.com

Yes, I recommend this product

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2 Stars

Not too good

shill57 8/29/2022

The biggest problem with these refrigerators is the linear compressor. Mine just went out and my neighbor across the street from me had theirs go out a week before mine. Another minor annoying problem is the ice maker. It is in the left fridge door. The ice cubes bunch up and block the photo eye so you will not have ice when you need it. Also when the compressor went out I woke up to a big puddle of water around the refrigerator because the ice melted and flowed out of the ice door. Customer service is overseas and I am still waiting for them to get back to me about replacing the food that I lost. The first rep put in for it incorrectly. The 2nd rep said that she would expedite my claim and I havent heard anything back yet by cell or email. I wish that someone would get back to me about this.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Great refrigerator

Copkabob 8/29/2022

We bought this refrigerator and could not be happier the inside is spacious and very well lit I also love the extra ice storage in the freezer. We had a side by side previously and this one has so much more room.
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

Nice fridge Need the warranty

Bradb1955 8/27/2022

It is. Very nice fridge. I have had it about 4yr now. Does what I need. But need the warranty since the compressor already has gone out due to a bad design. No impressed with the customer service and paying for the labor to fix it
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Love my French Dor Refrigerator

LG French Door Refrig 8/24/2022

I bought mine in 2019 and enjoyed it every since. Lots if room inside in both the freezer and the refrigerator. I had one issue with it just a couple months ago and I call the LG Customer Care line and the problem was resolved in 8 days.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Wow the best refrigerator ever

Rbar18 8/22/2022

Words can not express what a great refrigerator this is. Quiet spacious and looks great in my kitchen We couldnt be happier
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

LG French Door Refrigerator

Sheila69 8/21/2022

We just had our LG fridge delivered yesterday and its already leaking water from inside and under the ice maker. So every time we use the water dispenser we have to wipe up the water from inside and under the icemaker and from on top of the freezer door. Weve only had this fridge for 1 day Im so angry. Has anyone else had to deal with this issue?
Originally posted on lg.com

No, I do not recommend this product

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